Kelly-ann;Beauty and permanent makeup customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

OUR CONTACT DETAILS

Telephone: 07753112346

Email: info@kellyannbeauty.co.uk

WHAT INFORMATION WE COLLECT, USE AND WHY.

We collect or use the following information to provide services and goods, including delivery:

Names and contact details
Addresses
Date of birth
Purchase or account history
Payment details (including card or bank information for transfers and direct debits)
Health information (including dietary requirements, allergies and health conditions)
Information relating to loyalty programmes
Photographs or video recordings

We also collect or use the following information to provide services and goods, including delivery:

Health information

We collect or use the following information for the operation of customer accounts and guarantees:

Names and contact details
Addresses
Payment details (including card or bank information for transfers and direct debits)
Purchase history
Account information, including registration details
Marketing preferences

We collect or use the following information for service updates or marketing purposes:

Names and contact details
Addresses
Marketing preferences
Location data
Recorded images, such as photos or videos
Purchase or viewing history

We collect or use the following information to comply with legal requirements:

Financial transaction information

LAWFUL BASES

Our lawful bases for collecting or using personal information to provide services and goods are:

Consent
Contract
Legal obligation

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

Consent
Contract
Legal obligation

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

Consent
Contract
Legal obligation

Our lawful bases for collecting or using personal information for legal requirements are:

Consent
Contract
Legal obligation

WHERE WE GET PERSONAL INFORMATION FROM

People directly

HOW LONG WE KEEP INFORMATION

We are required by law and our insurance to keep all client records for 7 years.

WHO WE SHARE INFORMATION WITH

Data processors

Ovatu

This data processor does the following activities for us: They store client accounts, history, records, client information.

Stripe

This data processor does the following activities for us: They process and hold securely payment information and car capture.

Mailer lite

This data processor does the following activities for us: They process email accounts for marketing purposes.

YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

HOW TO COMPLAIN

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

LAST UPDATED

1 May 2024